Support & contact

For bug reports, a quick description of what you did, what you expected, and what happened instead works wonders. Your iPhone model and iOS version help too. Screenshots are gold.

Reminders not arriving?Check Settings → Notifications → Sproutly is allowed, and that Focus modes aren't silencing it. Sproutly schedules everything on-device, so no connection is needed — but iOS won't deliver notifications the system has blocked.

Bought Unlimited on a new phone? Your unlock is tied to your App Store or Google Play account. On the paywall, tap Restore Purchases and it comes right back — no charge.

Moved to a new phone?Turn on iCloud Backup in Sproutly's Settings on the old phone; on the new one, open Sproutly and accept “Restore from iCloud?” (or use Settings → Restore from iCloud). Sproutly's data also transfers with a standard device-to-device migration or an iCloud/encrypted device backup.

Want your data gone?Delete the app. Everything Sproutly stored on the phone goes with it. If you used iCloud Backup, turn it off first and choose “Delete from iCloud”, or remove Sproutly's data under iOS Settings → [your name] → iCloud → Storage (Manage Account Storage on some iOS versions). Nothing exists anywhere else — we never had a copy.

Sproutly stays deliberately simple, but we love hearing what would make it better. If your idea fits the “pay once, no fuss” spirit, there's a good chance it makes the roadmap.